Overall Purpose:

Improving the quality of delivered healthcare requires objective evaluation of medical errors. Self examination is easier with a structured process to follow, such as JCAHO-mandated Root Cause Analysis (RCA) process.  Nurses who learn this process will be able to objectively address clinical errors in their workplace and thus contribute to healthcare quality improvement.

This presentation reviews the current healthcare industry standard for a RCA process. This knowledge can also be referenced in the nurse’s career development while pursuing certification in healthcare quality (CPHQ).

Objectives:

After studying the materials, the learner will be able to

• Describe the root cause analysis approach to medical error investigation
• Compare the Root Cause Analysis described here to available resources at the learner’s facility

Continuing Education: 

This continuing nursing education activity was approved by the Texas Nurses Association, an accredited approver by the American Nurses Credentialing Center ’s Commission on Accreditation. 

This course is CNE Activity number O-AO-12797-08-08, and provides 1.33 contact hours and is available for purchase until 08-17-2010.

To register online, click here: